Policy and Service Guidelines of ThaiWebHost

We provide web hosting to many clients, and we have a responsibility to protect each client and to provide the best services available. The following guidelines were designed to ensure these obligations are met.

Content:All services provided may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any Thailand or U.S.A. Federal or State law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold us harmless from any claims resulting from the use of the service which damages the subscriber or any other party. Pornography is prohibited. Both ThaiWebHost and our providers will be the sole arbiter in determining violations of this provision. Also prohibited are sites that promote any illegal activity or present content that may be damaging to our servers or any other server on the internet. Links to such materials are also prohibited. Examples of unacceptable content or links: ● Spamming ● Pirated software ● Hacker programs or archives ● Warez sites ● Sites with pornographic content We will be the sole arbiter as to what constitutes a violation of this provision. Any violation is subject to a penalty of up to Baht 20,000.

Email: Spamming, or the sending of unsolicited email, from our server or using an email address or domain that is maintained on our machine as reference is STRICTLY prohibited. We will be the sole arbiter as to what constitutes a violation of this provision. Any violation is subject to a penalty of up to Baht 20,000.

Background Running Programs: We may allow programs to run continually in the background. These are considered on a case-by-case basis and an extra charge will be incurred based on system resources used and operational maintenance needed.

IRC: We currently do not allow IRC or IRC bots to be operated on our servers.

Server Abuse: Any attempt to undermine or cause harm to a server, or customer is strictly prohibited. Any violation is subject to a penalty of up to Baht 20,000.

Refusal of Service: We reserve the right to refuse, cancel, or suspend service at our sole discretion. All accounts and customers using our services must adhere to the above policies. Failure to follow any term or condition will be grounds for immediate account deactivation.

Payment: Customers who are on recurring plans are due for automatic billing from their credit card approximately 7 days prior to the anniversary of their sign up date, and every period thereafter, on or about the same day of the month. If your credit card information has changed, then you must notify us immediately so we may change this information. If on your bill date, your credit card is declined, or payment is not received on the due date, your account may be interrupted temporarily and an email will be sent to the address on file to notify you of this problem. If payment is not arranged within 14 days, we will close your account, and any files will be lost. For Free Trial offers, we require sign-up for three months and your credit card number. At the end of the trial period, if you do not advise us otherwise, we will debited your credit card for 3 months' hosting.
All prices are in Thai Baht. We service clients Worldwide. We use various fraud prevention methods to protect us, our merchant account, our bank and the customer who owns the credit card being used. This includes tracking the IP number and ISP of the person who is using the credit card, verifying the card matches the Zip/Post Code and Address of the cardholder. If anyone attempts to obtain service using a fraudulent credit card, your hosting account will be terminated without warning, we will have the right to place an 'account suspended' page on your IP, and we will cooperate with authorities to report the incident and the information used to obtain the account including your domain name. We take credit card fraud very seriously. If you have received a credit card statement with our name on it, and did not order our services, please email sales@thaiwebhost.net immediately. Your credit card statement will be billed as Thaiwebhost.

Cancellation: If for any reason you are not satisfied with our services, please let us know. We build our services around making hosting simple for the customer and want you to be happy. If for some reason we cannot meet your needs, you may notify us in writing and we will discontinue billing your account at the end of your current bill cycle. We require seven days notice of any cancellation. No refunds are issued for hosting services already paid for, except during the first 30 days of service.

New domain registrations: New domain registrations are final once submitted. However, you may transfer your domain to another provider if you wish. Once you have submitted your order for a domain name it is registered and not reversible, and we cannot refund the domain registration charges. To transfer or modify domain information, email us. If a domain is not available or taken before our system can register it, we will notify you and offer to register another domain or refund the registration charges. You should note the Uniform Domain Name Dispute Resolution kkkkkPolicy from ICANN before registering a new domain.

Back-ups: We are not responsible for backing up your web files. It is solely your responsibility. We provide a facility on your Control Panel ("Backup") for downloading your backup. This should be done daily. Your data is precious, protect it as such.

Data Transfer: Additional data transfer is billed at US$3.00/Baht 100 per 1000 Megabytes/month (or portion thereof). When you exceed, or are about to exceed, we will attempt to send you a courtesy e-mail. We are not responsible for checking on your account daily and if you exceed, you are still responsible for your usage charges. You may elect to change to a different hosting plan during the bill cycle (we prorate changes mid-cycle) to help cover usage, however, you must remain on that new plan for at least 30 days. If you do not change to another plan, you are charged the fee above. We cannot make exceptions to this for any reason, including not sending you a courtesy email.

Disclaimer: ThaiwebHost L.P. , referred to as "Thaiwebhost", and our network providers are not responsible for any damages caused by services provided, and makes no warranties of any kind, expressed or implied for services we provide. Thaiwebhost, at its sole discretion, may change the terms, conditions and operation of this website (the "Site") at anytime. By using this service the user agrees to the terms of this disclaimer and further waives any rights or claims it may have against Thaiwebhost. The content available through the Site is the sole property of Thaiwebhost or its advertisers, suppliers or licensors and is protected by patent, copyright, trademark and other intellectual property laws. Except as otherwise explicitly agreed in writing, owned content received through the Site may be downloaded, displayed, reformatted and printed for your personal, non-commercial use only. Content owned by Thaiwebhost advertisers, suppliers or licensors may be subject to additional restrictions. You agree not to reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate the content received through the Site to anyone, including but not limited to others in the same company or organisation without Thaiwebhost's express prior written consent.

WE AND OUR ADVERTISERS, SUPPLIERS AND LICENSORS PROVIDE THE THAIWEBHOST WEBSITE AND OUR SERVICES "AS IS" AND WITHOUT ANY WARRANTY OR CONDITION, EXPRESS OR IMPLIED. WE AND OUR ADVERTISERS, SUPPLIERS AND LICENSORS SPECIFICALLY DISCLAIM ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND WARRANTY OF NON-INFRINGEMENT. SOME COUNTRIES DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO THE FOREGOING DISCLAIMER MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER LEGAL RIGHTS WHICH VARY FROM PLACE TO PLACE. WITHOUT LIMITING THE FOREGOING, THAIWEBHOST SHALL NOT BE LIABLE TO YOU OR YOUR BUSINESS FOR ANY INCIDENTAL,CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES OR LOST OR IMPUTED PROFITS OR ROYALTIES ARISING OUT OF THE USE OF THIS SITE OR ANY GOODS OR SERVICES PROVIDED, WHETHER FOR BREACH OF WARRANTY OR ANY OBLIGATION ARISING THEREFROM OR OTHERWISE, WHETHER LIABILITY IS ASSERTED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE AND STRICT PRODUCT LIABILITY) AND IRRESPECTIVE OF WHETHER YOU HAVE BEEN ADVISED OF THE POSSIBILITY OF ANY SUCH LOSS OR DAMAGE. EACH PARTY HEREBY WAIVES ANY CLAIMS THAT THESE EXCLUSIONS DEPRIVE SUCH PARTY OF AN ADEQUATE REMEDY. YOU ACKNOWLEDGE THAT THIRD PARTY PRODUCT AND SERVICE PROVIDERS MAY ADVERTISE THEIR PRODUCTS AND SERVICES ON THE Ozwebhost WEBSITE AND THAT THAIWEBHOST MAY FORM PARTNERSHIPS OR ALLIANCES WITH SOME OF THESE VENDORS FROM TIME TO TIME IN ORDER TO FACILITATE THE PROVISION OF THESE PRODUCTS AND SERVICES TO YOU. HOWEVER, YOU ACKNOWLEDGE AND AGREE THAT AT NO TIME IS THAIWEBHOST MAKING ANY REPRESENTATION OR WARRANTY REGARDING ANY THIRD PARTY'S PRODUCTS OR SERVICES, NOR WILL THAIWEBHOST BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY CLAIMS ARISING FROM OR IN CONNECTION WITH SUCH THIRD PARTY PRODUCTS AND SERVICES. YOU HEREBY DISCLAIM AND WAIVE ANY RIGHTS AND CLAIMS YOU MAY HAVE AGAINST THAIWEBHOST WITH RESPECT TO THIRD PARTY PRODUCTS AND SERVICES, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

If you have any questions regarding our policies or services, please contact sales@thaiwebhost.net